With BP2MI, we came to understand the ins and outs of the challenges in communication with the migrant workers. We were able to discuss with the in-charged officers and the migrant workers about how their conditions.
In a collaborative effort to address the challenges faced by Indonesian migrant workers and improve their well-being, the Indonesian government, in partnership with the Agency for the Placement and Protection of Indonesian Migrant Workers (BP2MI), embarked on a solution sprint journey. The goal was to create an innovative solution that would bridge the communication gap and enable monitoring of the workers' conditions abroad.
Step 1: Identifying the Problem
BP2MI conducted extensive research and engaged with various stakeholders, including migrant workers themselves, to gain a comprehensive understanding of their needs and challenges. They discovered that the lack of communication and monitoring mechanisms created a significant hurdle in ensuring the well-being of the workers.
Step 2: Ideation and Solution Design
A team of tech experts, government officials, and representatives from BP2MI collaborated to brainstorm potential solutions. After careful consideration, they envisioned an integrated mobile application that would facilitate communication between migrant workers and their families, as well as provide a dashboard for monitoring their well-being.
Step 3: Development and Testing
With the solution concept in place, a dedicated team of developers, designers, and user experience specialists worked tirelessly to bring the vision to life. They focused on creating a user-friendly interface that would cater to the unique needs and circumstances of Indonesian migrant workers
Through a series of iterative development cycles, the team built a robust communication platform within the app. It allowed workers to make affordable calls, send messages, and share photos and videos with their families back home. They also incorporated language translation features to overcome communication barriers.